international

  • COVID-19
    Find out more about DHL’s service updates due to COVID-19.
  • SHOPPING

    International customers can browse and shop our website in their local currency by selecting their country and currency from the dropdown menu in the main navigation.

  • SHIPPING

    We offer Standard (via RRD) and Express (via DHL) shipping options depending on the destination country. Generally, shipping for orders over $69 is free. For the order below $69, shipping fee will be charged at $7.99. If urgent, you can also choose Express and $14.99 will be charged.

    The exact available shipping options for your country will be presented during checkout.

    * International orders can experience delays, please contact customer service for updates.

  • DUTIES & TAXES

    For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).

    Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

  • DELIVERY TIMES

    Depending on the destination country and shipping method chosen, international orders can take between 4 to 21 business days to deliver.

  • RETURNS

    We are happy to accept international returns.

    Returns must be postmarked within 30 days of your order date.

    Items must be unworn, unwashed, in their original condition and with all tags attached.

    Items marked Final Sale cannot be returned.

    For international orders please click here to submit a return.

    *Please note that for international returns the return shipping and any reverse duties & taxes are the responsibility of the customer. Returns should be postmarked within 30 days of the order date. We also recommend insuring your package and contacting Customer Service (support@popsalie.com) with the tracking number once shipped.*

    Once your return is received back at our warehouse and inspected, your refund will be issued. Please allow up to 7-10 business days for the refund to be processed back to your original form of payment.

  • ELECTRONIC GIFT CARDS

    Purchases of E-Gift Cards are not currently supported for international customers. If you previously purchased or received an E-Gift Card that you would like to redeem, please contact customer service.